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An all in one CRM and e-Business Suite offered as a licensed product OR subscription service used THROUGH the messaging platform you already use - Outlook and Exchange (or hosted Exchange). This means you use it from Outlook or Outlook Web Access.
Modules include SFA, Support, Marketing, E-Commerce Order Entry, and Integrated Shopping Cart, Inventory, Multi Level Pricing, Invoicing, Project Management, Survey Management, Document Management, a Self-Service Buisness Portal / Extranet, and advanced customization.
BPMonline CRM is a smart solution, which merges BPM (Business Process Management) and CRM (Customer Relationship Management). It has a powerful tool for process design, automation and analysis. The product mainly focuses on Sales, Marketing and Business Processes Management.
CASAHL ecKnowledge provides a server engine to integrate Microsoft Exchange/Outlook public folders with other enterprise applications such as CRM, Self-Service, SFA, and other collaborative systems. ecKnowledge can integrate ERPs, Lotus Notes, Relational DBs such as SQL Server, DB2, Oracle and so on, with Exchange/Outlook.
FootPrints for Exchange from UniPress Software isa web-based help desk & issue management tool. FootPrints for Exchange includes these capabilities and more: Issue & Problem Tracking, Customer Self-Service Online, Automated Task Management, Knowledge Management, Extensive Email Management and Web-based Collaboration.
Until now it was almost impossible to get a good overview of your co-worker calendars and appointments integrated with Outlook. GroupCalendar is an easy to install Outlook add-on, which solves that problem effectively and flexibly. In addition to allowing group viewing of calendars, GroupCalendar also allows you to create and edit appointments on behalf of others. All of these features are available using nothing more then a peer to peer network or LAN. No server software is required.
MRM provides unified scheduling and management of all elements of meetings - attendees, rooms, meeting services, and even A/V conferencing - and allows you to schedule all directly from Microsoft Outlook! By uniting your preferred desktop calendar tool with the meeting room management engine, MRM gives you the power to schedule meetings with anyone, anywhere, anytime.
MeetingPlanner for Outlook is a new tightly integrated tool for scheduling multiple types of meetings and conferences across all buildings in an enterprise within Microsoft Outlook. Designed to extend the current scheduling functionalities within Outlook, MeetingPlanner enhances the way enterprises manage the reservation of meeting rooms, videoconference rooms, A/V equipment, facility services and catering. By improving the way organizations plan meetings, MeetingPlanner for Outlook lowers administrative costs and increases worker productivity.
MX-Contact is a contact management / CRM solution with versions for one user to many thousands of users, utilizing and extending Microsoft Outlook 2000/2002/2003 to enable maximum management and productivity in working with customers, leads and other contact information. Associating of items in MX-Contact enables the user to capture sophisticated relationships, whilst reporting courtesy of the shipped runtime version of Crystal reports provides complete control. MX-Contact provides editions working with standalone Outlook, Outlook Folders, Microsoft Exchange and Microsoft SQL Server.
OutlookCRM allows you or your workgroup to manage your contacts, interactions, sales activity and other communications, all completely within Outlook. The software ties together contacts, appointments, tasks, e-mail, journaling, and more. Because it operates wholly within the Outlook/Exchange environment, OutlookCRM provides your team with instant familiarity and allows you to get up and running quickly and efficiently.
Resource Scheduler for Microsoft Outlook/Exchange enables users to search the availability of people and specific resources, then book them using the familiar Outlook interface. It eliminates double bookings by providing users with a solution to schedule their reservations in real-time, thus ensuring that the right equipment and room is reserved for the right people at the right time. This leads to greater employee efficiency, while Resource Scheduler's reporting capabilities result in better cost and resource management.