Help desk software - Vote for Acacia Help Desk Software

Home	Friday, 11/21/2008

Software
• Network Administrator
• Network Security
• Exchange Server
• ISA Server
• Terminal Services
• Internet Server
• Comm. & collaboration
• Microsoft server add-on
• Other network Software

• Full listing

Other
• Links
• Submit your product
• Advertise here
•

Featured Product

TechGenix Sites

ISAserver.org: The No.1 ISA Server 2000 & 2004 resource site.
MSExchange.org: The leading Microsoft Exchange Server 2003 / 2000 / 5.5 resource site.
WindowSecurity.com: Security resource for IT administrators.
WindowsNetworking.com: Windows server & networking resource site.
MSTerminalServices.org: A leading Microsoft Terminal Services and Citrix resource site.

ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

Vote for Acacia Help Desk Software
Acacia help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services. Help Desk software key features: Client and Staff Administration, lpdesk job queues, Asset Management - Record individual asset details, attach assets to jobs and requests. Knowledge Base Management - Store and record knowledge base articles. Email functionality - sends emails to clients and staff, Customer relationship management CRM, Helpdesk categories administration, Project management and tracking, Desktop client which has a clean and neat helpdesk interface, IT Help desk issue management, Product and help desk support issues, Help desk requests / Support requests, Log calls, log helpdesk enquiries, Track problem helpdesk issues, Ticket writing and tracking, Reporting for management and staff, Attachments can be added to job tickets.
Vote