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ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

~ Help desk software


Helpdesk Software Rating:  (10 votes) - Vote
Last Updated: January 7, 2005
With links to our Knowledgebase, SLA, Asset & Configuration Management system, web and mobile products, Serio Helpdesk is more than a call logging system. Serio Incident, Problem and Change Management can enable your staff to cut resolution times and raise customer satisfaction. Serio comes complete with a ITIL-compliant Configuration Management Database (CMDB) and IT Asset Database. The Serio CMDB holds information about different types of IT equipment and software within your company. It describes their roles, inter-relationships, dependencies and value to the business. You can view this information in either text or diagrammatic form. It underpins many IT disciplines, including Incident, Problem and Change Management, Capacity Management and others.

:: Platform :: Windows
:: Product URL ::click here
:: Price ::£1000+
:: Company ::Serio Helpdesk Software - All Prods
:: Company URL ::www.seriosoft.com
:: Email ::sales@seriosoft.com


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