LBE Desktop Helpdesk - Comments for LBE Desktop Helpdesk

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~ Help desk software

LBE Desktop Helpdesk	Rating:			(6 votes) - Vote
Last Updated: November 10, 2002

LBE helpdesk software users manage and control helpdesk operation, without forcing you to change the way they work. No extensive training is required , Scalable, Extensive Reporting, Control over how data is presented.

Includes a reporting tool built-in. Numerous pre-defined filters allows to show only the information needed, and allows user to define thier own filters and share data views with other members of your team. Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features include: managment of support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates. Track time/money spent.

:: Platform ::	Windows
:: Product URL ::	click here
:: Screenshot ::	click here
:: Price ::	$595

:: Company ::	Leigh Business Enterprises Ltd. - All Prods
:: Company URL ::	www.lbehelpdesk.com
:: Email ::	general@lbehelpdesk.com

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Comments for LBE Desktop Helpdesk:

"Track-It!" - Bruce Jonson [March 8, 2004] Product Rating: 2/5
High Price for what you get! You have to purchase lots of add-ons to get the features you really need

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