Help desk software - Vote for LBE Desktop Helpdesk

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TechGenix Sites

ISAserver.org: The No.1 Forefront TMG / UAG and ISA Server resource site.
MSExchange.org: The leading Microsoft Exchange Server 2010 / 2007 / 2003 resource site.
WindowSecurity.com: Network Security & Information Security resource for IT administrators.
WindowsNetworking.com: Windows Server 2008 / 2003 & Windows 7 networking resource site.
WServerNews.com: The largest Windows Server focused newsletter worldwide.
VirtualizationAdmin.com: The essential Virtualization resource site for administrators.

ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

Vote for LBE Desktop Helpdesk
LBE helpdesk software users manage and control helpdesk operation, without forcing you to change the way they work. No extensive training is required , Scalable, Extensive Reporting, Control over how data is presented. Includes a reporting tool built-in. Numerous pre-defined filters allows to show only the information needed, and allows user to define thier own filters and share data views with other members of your team. Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features include: managment of support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates. Track time/money spent.
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