LiveTime Help Desk - Comments for LiveTime Help Desk

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ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

~ Help desk software

LiveTime Help Desk	Rating:			(67 votes) - Vote
Last Updated: January 28, 2010

LiveTime Help Desk provides an enterprise-wide solution for delivering customer service and support. With support for IT Infrastructure Library (ITIL) best practices and a user interface IS team members can have access to audit trails of every case in just a few clicks. With a built-in self-service portal, comprehensive alerting system and knowledge infrastructure, IS staff can focus on solving complex problems and let the system deal with common solutions to everyday problems. LiveTime Help Desk is based on an Internet infrastructure which can be accessed from any browser, with no plug-ins, no client maintenance and no client updates. LiveTime provides pre integration with many third party products, such as Asset Management solutions, and CRM systems.

:: Platform ::	Windows
:: Product URL ::	click here

:: Company ::	LiveTime Software Inc. - All Prods
:: Company URL ::	www.livetime.com
:: Email ::	sales@livetime.com

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