Help desk software - Vote for ManageEngine ServiceDesk Plus

Home	Thursday, 2/9/2012

Software
• Network Administrator
• Network Security
• Exchange Server
• ISA Server
• Terminal Services
• Internet Server
• Comm. & collaboration
• Microsoft server add-on
• Other network Software

• Full listing

Other
• Links
• Submit your product
• Advertise here
•

Featured Product

TechGenix Sites

ISAserver.org: The No.1 Forefront TMG / UAG and ISA Server resource site.
MSExchange.org: The leading Microsoft Exchange Server 2010 / 2007 / 2003 resource site.
WindowSecurity.com: Network Security & Information Security resource for IT administrators.
WindowsNetworking.com: Windows Server 2008 / 2003 & Windows 7 networking resource site.
WServerNews.com: The largest Windows Server focused newsletter worldwide.
VirtualizationAdmin.com: The essential Virtualization resource site for administrators.

ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

Vote for ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is web based Help Desk software with integrated Asset Management. ServiceDesk Plus encompasses trouble ticketing, Knowledge Base, Self-Service Portal, Contracts Management, Purchase Order Management and comprehensive reporting in to a single easy to use package. ServiceDesk Plus gives you hassle free installation and affordable help desk, out of the box. It is used by more than 10,000 customers from different industry verticals all over the world to manage their Help Desk needs. ServiceDesk Plus also has an ITIL Ready edition encompassing all the best practices of ITIL. The main features include 1) Request Management with SLA, 2) Self-Service Portal, 3) Knowledge Base, 4) Asset Management, 5) Software Licensing Management, 6) Purchase Order Management, 7) Contracts Management, 8) Remote assistance, 9) Multi-Site Functionality 10) Out of the box and Custom Reporting and 11) ITIL Processes - Incident mgmt, Problem mgmt, Change mgmt & CMDB.
Vote