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ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

~ Help desk software


Outlook Help Desk Rating:  (105 votes) - Vote
Last Updated: April 5, 2006
Outlook Help Desk 3.0 brings is designed to manage support requests through Outlook and Exchange. Tickets are created, assigned and tracked using Outlook, the Web and email. Support requests are entered through Outlook, the Web or email, and then are assigned and tracked. The resolved tickets are kept in an Exchange public folder and can be reviewed if a similar issue arises again. Comes with reporting abilities and many utilities to help you manage your support desk. Knowledge base templates are included for building your own KB.

:: Platform :: Windows
:: Product URL ::click here
:: Price ::$395
:: Company ::Crow Canyon Systems, Inc. - All Prods
:: Company URL ::www.crowcanyon.com
:: Email ::info@crowcanyon.com

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Comments for Outlook Help Desk:
"Group mail failure notices" - Vonna Pitel [August 8, 2011] Product Rating: 3/5
I have several group mails that I use. Unfortunately, MS Outlook 2010 does not tell me whose e-mail did not work when it comes. It just lets me know there was a failure. My old e-mail program told me the persohn whose e-mail did not go through. This is very frustrating. I also have a group mail that will not send perhaps because of one e-mail address.

  Showing comment 1 of 1  


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