ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.
Acacia help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services. Help Desk software key features: Client and Staff Administration, lpdesk job queues, Asset Management - Record individual asset details, attach assets to jobs and requests. Knowledge Base Management - Store and record knowledge base articles. Email functionality - sends emails to clients and staff, Customer relationship management CRM, Helpdesk categories administration, Project management and tracking, Desktop client which has a clean and neat helpdesk interface, IT Help desk issue management, Product and help desk support issues, Help desk requests / Support requests, Log calls, log helpdesk enquiries, Track problem helpdesk issues, Ticket writing and tracking, Reporting for management and staff, Attachments can be added to job tickets.
The Active Request Engine is an Web and wireless based solution provides access to not only your customer sales, production, and support information, but access to your back office accounting and operations solution as well. The information work management system aids collaboration amongst end users and peers.
assyst is a global enterprise solution that supports all of the ITIL/MOF disciplines in a single application for end-to-end event management. Its features include: maps all calls and events to the priority required by the organization, automatic field population ensures accuracy of data entry and provides operator assistance on all calls ensuring the quality of response, amongst others.
Auratech WebCISS is a web-based help desk system which allows for powerful functionality and automation. Features include: Automatic staff assignment and call escalation, Custom fields and customizable groups, Customer Feedback facility, Interactive, user-friendly web interface, and Help desk call/issue tracking.
Auscomp IT Commander is a Help Desk application for Intranet systems that's fully web enabled and available for Windows, Linux and Solaris. In addition to the Help Desk features, the Auscomp IT Commander also includes a fully searchable knowledge base, a comprehensive cost management system and an application/system version tracker. As a tracking and communication system, the Auscomp IT Commander has been designed to expedite and enhance the control and handling of any IT related issues from any department in any company.
AyaNova has features to help manage all aspects of service including automated work orders, dispatching, preventative maintenance, searchable knowledgebase, loaners, customer equipment tracking, dozens of management reports and more.
BridgeTrak Suite provides IT professionals with scalable Windows and Web based help desk and tracking software. Multitude of features include a knowledge base, query and reporting capabilities as well as a project organizer, templates and customizable screens and user defined fields. Optional tools for PC auditing, automatic notification and issue escalation, advanced data searches, web-based customer self-help, and wireless capability. Free product demos and downloads.
Dapper Desk's flexibility works via intranet or internet. Open support requests via login or send an email to create a support ticket. Full statistical reporting. Compatiable with any network and server that has MySQL and PHP to be installed.
Help desk software by e11 helpdesk offers online customer help desk, a CRM software solution for web based IT help desk, asset management, email support system, ticket management
eForcer sets new frontiers in web based helpdesk software. eForcer's major features include : Unlimited departments - the software evolves with your business, Unlimited staff members - eForcer also caters for continuity of service, Department custom fields - eForcer allows for change when you do...
- Windows: All products that can run on Windows
- Linux: All Products that can run on Linux
- Either: All products
- Both: Products that can run on both Windows and Linux
Up one level
