ieSupportManager Helpdesk - Comments for ieSupportManager Helpdesk

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ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

~ Help desk software

ieSupportManager Helpdesk	Rating:			(13 votes) - Vote
Last Updated: June 21, 2005

ieSupportManager is a client/server and web based package that brings together tools necessary for a company to run their internal or external support into one package. Features include user-definable labels, buttons, menu items and dialogs and multi-lingual capabilities. It also has a fully searchable knowledgebase, built-in Reporting and Email facilities including Email Notifications and Email Logging. Assign various levels of access to staff and customers alike who can use the web interface to Log, View & Edit issues and search the knowledgebase remotely. The system will also store customer support & maintenance contracts and record time spent on issues and by whom.

:: Platform ::	Windows
:: Product URL ::	click here
:: Screenshot ::	click here
:: Price ::	€795

:: Company ::	iecomputerSystems Ltd - All Prods
:: Company URL ::	www.iecomputersystems.ie
:: Email ::	info@iecomputersystems.ie

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Comments for ieSupportManager Helpdesk:

"great purchase" - Martin Turnby [February 28, 2005] Product Rating: 5/5
this product is unbeliveable value for money, by far the best i have lloked at

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