Help desk software - Vote for ieSupportManager Helpdesk

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TechGenix Sites

ISAserver.org: The No.1 ISA Server 2000 & 2004 resource site.
MSExchange.org: The leading Microsoft Exchange Server 2003 / 2000 / 5.5 resource site.
WindowSecurity.com: Security resource for IT administrators.
WindowsNetworking.com: Windows server & networking resource site.
MSTerminalServices.org: A leading Microsoft Terminal Services and Citrix resource site.

ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

Vote for ieSupportManager Helpdesk
ieSupportManager is a client/server and web based package that brings together tools necessary for a company to run their internal or external support into one package. Features include user-definable labels, buttons, menu items and dialogs and multi-lingual capabilities. It also has a fully searchable knowledgebase, built-in Reporting and Email facilities including Email Notifications and Email Logging. Assign various levels of access to staff and customers alike who can use the web interface to Log, View & Edit issues and search the knowledgebase remotely. The system will also store customer support & maintenance contracts and record time spent on issues and by whom.
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