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Reduce costs by eliminating all password related help desk calls
SELF SERVICE PASSWORD RESET, ACCOUNT UNLOCK, AND PASSWORD SYNCHRONIZATION
What is Password Reset Station?
Reducing help desk calls saves your organization a significant, and easily measurable, amount of money.
Password Reset Station allows your employees to securely
reset their forgotten password and to synchronize ONE strong password across
multiple platforms through any web browser or automated telephone system
without calling the help desk.
Instant Deploy Technology:
Password Reset Station does not require an army
of consultants to deploy. Now you can quickly eliminate your #1 help desk
call by installing Password Reset Station on your web server
in a matter of minutes without any consulting service fees.
Value Proposition:
Password Reset Station's self service reset and password
synchronization technology delivers instantly recognizable, measurable benefits
to your company's IT staff, bottom line and even employees.
In fact, with Password Reset Station your company does
not have to sacrifice security for improved quality of service.
Improve Security:
Password Reset Station adds another layer of security to
your existing layered security infrastructure by providing the following
improvements:
- Maintain comprehensive audit trails for all heterogeneous password activity.
- Avoid assigning "system administrator" permissions to additional staff to facilitate password reset requests.
- Ensure cross-platform password policies compliance.
- Facilitate more secure policies, such as preventing employees from using common words in their password and over 100 other rules.
- Reduce help desk and administrators from being pressured to return a favor to an employee and bypass password policy.
- Eliminate the chance of help desk personnel not confirming employee identity during brief periods of high call volume.
- Prevent accidental password resets due to human error.
- Guarantee employee identity is verified for all password management activity.
- Improves intrusion detection by acting as a honey pot to trap and alert on all unsuccessful identity verifications.
Reduce Costs:
Eliminate the leading source of help desk calls and associated expenses
by using Password Reset Station to automate password resets
and account unlocks. Optimize Employee Productivity Password Reset Station
improves employee productivity by consistently reducing password reset to
less than a few seconds.
Password Reset Station's password synchronization lowers
the number of passwords employees have to remember, to one.
Realize Rapid Return on Investment:
Self service automation of password resets with Password Reset Station
typically results in a 60-120 day complete return on investment. Contact
us to discover how to achieve this ROI!
Enforce Accountability:
Every action performed through Password Reset Station service
is stored in an audit log database. Critical alerts and confirmations are
e-mailed directly to designated administrators and employees.
Minimize Deployment & Maintenance Costs:
Password Reset Station speedy and effortless installation,
typically takes two to five minutes plus a reboot. Configuration typically
takes 10 minutes allowing for immediate realization benefits without any
disruption to your network.
Streamline Technology Resources:
Although improving productivity for your technology staff is categorized
as soft dollar savings, it is important for you to realize the benefits
Password Reset Station provides in this area:
- Transform technical resources to offer improved service to employees who have difficult, non-routine questions.
- Concentrate staff efforts on more simulating strategic tasks; such as: product evaluations, statistical analysis, call avoidance, troubleshooting, and proactive diagnostics.
- Reduce staff turnover from recurring mundane support calls. Enforce Accountability
Every action performed through Password Reset Station
service is stored in an audit log database. Critical alerts and confirmations
are e-mailed directly to designated administrators and employees.
Maximize Scalability:
Integration with Microsoft's Active Directory and Microsoft's Windows NT
enables Password Reset Station to be extremely scalable
because no replication management of external databases or files is necessary.
Likewise, leveraging the multi threaded nature of web services, all actions are processed simultaneously.
It can support a global corporate enterprise, a dispersed remote user community, and a 200 person office with the same safety, reliability, and ease-of-use across all environments.
Password Reset Station not only removes the burden from
the help desk, but lets employees get back to work with a minimal of disruption
or delay.
Key Features
- Accessibility
- Multi-Platforms Supported
- Password Synchronization
- All activity is audited and tracked
- Security
- Reporting
- Enterprise password reset help desk console has several key features
necessary for large organizations
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